“I love when people come to my booth at art, design and craft shows and tell me that they have a few of my pots in their home and want another one. They tell me where the pots are in their house and how much they still enjoy looking at them even after so many years.”

—Lynne Meade

Order fulfillment

Lynne wants you to enjoy your piece as soon as possible. Quick Ship items are in stock and ship within 2 to 3 business days. For standard items, your piece will be made in the order accepted. Lead time for made-to-order pieces is generally 1 to 3 weeks. Since each piece is handmade by Lynne, sometimes making may take a little bit longer.

For custom orders and commissions, Lynne will keep you abreast of the progress of producing your piece. Lead time for custom sizes is 5 to 6 weeks.

Shipping

When your order is ready to ship, Lynne will pack and ship it to the shipping address provided with your order. All orders ship from the studio in Oakland, California, U.S.A. Orders are shipped via FedEx Ground and USPS Ground. Shipping charges are based on weight and destination location. We do not ship to APO or PO Boxes (no street address) due to FedEx shipping restrictions.

A phone number is required with your billing address to meet shipper requirements. You will receive a confirmation of shipping with a shipper tracking number, so that you can follow the package in transit.

Please note that all duties and VAT are the responsibility of the recipient, and vary by country, depending on size, shipping cost, and other factors. Expedited shipping charges will be calculated at the time of shipping and can be quoted on a case-by-case basis. We reserve the right to adjust the final cost of shipping and handling based on extra costs incurred.

In the event that your piece is damaged in shipping, Lynne will handle the claim and re-make your order on a priority basis. Send her photos of the damaged piece(s), the outer packaging and any damages to the box and packaging.

To contact customer service with questions regarding shipping, email customerservice@lynnemeade.com or call 510 812 3904.

Thank you for purchasing a Lynne Meade work of art. Producing ceramic sculpture and functional art of the finest quality material and craftsmanship has been the cornerstone of my studio practice since 1987. All of my ceramics are wheel thrown and hand cut. Everything is done by eye, without molds or templates. Your complete satisfaction is very important to me. If for any reason you are unhappy with your purchase, I will be more than happy to replace it, except on seconds, sale, custom and commissioned items. See my return and exchange policy below.

Lynne wants you to love your new ceramic art. Standard pieces on Quick Ship and made-to-order are accepted for refund or exchange within 30 days after receipt of items. Refunds and exchanges are made for product price only. Shipping and rush charges are non-refundable. Return shipping is paid by you.

To be eligible for a return or exchange, your item must be unused, in the original packaging and in the same condition that you received it. All sales are final on seconds, sale, custom and commissioned items.

To request a return or exchange, use our return and exchange form below. Goods must be received back at Lynne's studio within 30 days of return or exchange approval to be eligible for refund or exchange. Items received without approval or outside the return and exchange window will be refused and/or returned to sender at the customer’s expense. All exchanges sent back to Lynne Meade must be accompanied with a receipt or original packing slip.

Lynne Meade is not responsible for any damage or loss that occurs when shipping a return or exchange, so we strongly encourage you to pack the items well and ship with tracking via a trusted carrier. Lynne will notify you via email when your return or exchange is received and processed.

To contact customer service with questions regarding returns or exchanges, email customerservice@lynnemeade.com or call 510 812 3904.

Lynne prides herself on her originality, master craftsmanship and sculptural quality of her artwork. She equally strives to provide a high quality of service to customers like you.

Share the story of your piece from discovery of Lynne Meade to display in your space. Lynne appreciates seeing photos, reading a testimonial or watching a video of her unique pieces beautifying homes, gardens, offices, hotels, spas, art galleries and even a surprise environment here or there.

Send your art collecting experience or review to info@lynnemeade.com or post it to Facebook, Instagram or Pinterest. Remember to include the hashtag #lynnemeade, so that it comes across Lynne’s radar.